Saral

An ecosystem for small clinics that enables receptionists, doctors, and patients to coordinate appointments, records, payments and follow-ups more efficiently.

Platform

Android, iOS

Role

Researcher

Duration

4 Weeks

Tools

FigJam, Figma

06

Doctors

04

Patients

03

Receptionists

Research Method

Methodology

Contextual Inquiry

Contextual Inquiry

To understand the current pain points around appointments, the challenges users were facing, the communication flow between the trio of doctor, receptionist and patient we’ve interviewed

06

Doctors

04

Patients

03

Receptionists